Welcome to SlowVivre. These terms and conditions apply upon making a reservation.

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Definitions:

Owners: Sies and Ilse Wiegersma

Manager: substitute in the owner's absence

Guest: main guest and co-guest staying at the property

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General

* The main guest and co-guest must be 18 years or older and must carry valid identification.

* Prices include VAT, accommodation, program and supervision, linens, made beds, water, tea and coffee, electricity, Wi-Fi, final cleaning, breakfast, lunch and dinner, and tourist tax. These costs must be paid in advance.

* SlowVivre is unfortunately not suitable for children and people in wheelchairs or with limited mobility or disabilities, which may prevent them from participating in the program.

* The rooms at the property can accommodate a maximum of two people.

* We strive to provide our guests with a carefree stay. However, we are not responsible for loss, theft, accidents, personal injuries, medical expenses, or damage to property caused by personal carelessness or circumstances beyond our control.

* Naturally, we expect our guests to report any damage or missing items to us. Any costs will be charged.

* SlowVivre is not liable for disruptions in and around the accommodation, such as power outages, Wi-Fi outages, water supply outages, or technical installations.

* We expect our guests to follow instructions (regarding safety, nuisance, or house rules) from the owner or manager of the accommodation.

* The owner or manager of the accommodation may immediately deny and/or refuse guests access in the event of violation of these Terms and Conditions or inappropriate behavior, without further notice or explanation, and without refund of costs.

* The owner's records are final in the event of a disagreement, unless the guest can prove otherwise.

* We expect SlowVivre guests to adhere to the house rules and the general terms and conditions and to behave appropriately and respectfully.

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Reservation and Payment

* The agreement can be entered into via our website.

* After receiving a reservation request, SlowVivre will send a reservation overview by email.

* The reservation is final upon receipt of the deposit.

* Full payment must be made within 14 calendar days of the arrival date.

* If the deposit is not received on time, the reservation request will be canceled. The guest will receive notification of this by email.

* Any additional costs incurred at the property must be paid on site. This can be done in cash or by debit card.

Arrival and Departure

* On the day of arrival, the room at the property will be available from 4:00 PM. Arrival time is between 4:00 PM and 5:30 PM.

* Arrival times other than those stated above are only possible upon consultation.

* Due to cleaning of the rooms at the accommodation, please vacate them by 11:00 AM on the day of departure.

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Cancellation

* The following conditions apply to cancellations:

- You can cancel free of charge up to 4 weeks or earlier before the arrival date.

- For cancellations made between 4 weeks and 14 days before the arrival date, we charge 50% of the total cost.

- For cancellations made 14 days or less before the arrival date or in the event of a no-show, we charge 100% of the total cost.

- The service fee for all cancellations is always borne entirely by the participant.

* The cancellation policy can only be deviated from at the discretion of the owner (for example, in the event of an emergency).

* To be eligible for a refund, the cancellation must be communicated to the owner immediately by email or telephone.

* After consultation, the agreed amount will be transferred within two weeks.

* No refunds will be made in case of early departure.

* SlowVivre reserves the right to cancel the reservation agreement in the event of force majeure, natural disaster, exceptional weather conditions, fire, death of the owner or family, hospitalization, or unannounced sale. In any of these cases, the owner or manager will offer the guest an alternative as soon as possible.

* If no alternative is possible or the guest does not accept the offered alternative, a full refund will be made. Any other costs resulting from the cancellation will not be reimbursed by the owner.

* We recommend taking out travel insurance.

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Complaints

Naturally, we do our utmost to offer our guests a relaxing and wonderful stay and experience. Should a complaint arise despite our best efforts, we would like to hear about it on the spot so we can resolve it immediately.

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A warm welcome at SlowVivre!